Employee toolkit
This toolkit includes basic links and resources to help you apply for benefits.
Contributions Fact Sheet
A quick look at how your contributions fund the program and what you can expect.
Benefits Fact Sheet
Explains Paid Leave benefits.
Employee Guidebook
Offers detailed answers for all aspects of the program.
What You Need to Apply for Benefits Checklist
A helpful checklist to help you get ready to apply for Paid Leave benefits.Eligibility quiz
Find out if you’re eligible for Paid Leave benefits.Benefits Calculator
Get an estimate of how much we will pay you while you’re on leave.Benefits calculator
Apply for Paid Leave benefits
You can apply for benefits using Frances Online — Paid Leave’s online application site. Watch this video that shows you how to easily apply on Frances Online.
Visit the pages below for instructions on how to apply for:
Frances Online is the quickest and easiest way to apply for Paid Leave. You can check your account 24 hours a day, seven days a week. If you can’t access Frances Online, send us a paper application or call us at 833-854-0166. It may take longer for you to receive a response if you send a paper application.
If you don't have regular internet access, try our automated claim-by-phone system at 833-854-1122.
You will need the following items to use the system:
- Your Social Security Number (SSN) or Individual Taxpayer Identification Number (ITIN)
- A personal identification number (PIN)
If you don’t already have a PIN for the claim-by-phone system, you can create one on Frances Online, or call us at 833-854-0166, and a customer care specialist can help you.
Appeals
If you need to file an appeal, this page has information about how to get help.
